企業の情報戦略を策定する場合, 最も考慮すべき事項はどれか。
平成21年度 春期 ITパスポート試験 問30
This question's explanation and your answers so far.
問 30
Incorrectア
Advances in IT technology are certainly important input when thinking about an information strategy, but they are not the goal; they are merely options among the means. If introducing new technology becomes an end in itself, it can turn into wasteful investment that does not help solve management problems. Technology trends are something to examine as means of realizing the strategy after consistency with the business strategy has been confirmed, so they do not serve as the top-priority criterion.
- イ
正解 The correct answer is イ, “Consistency with the business strategy.” An information strategy is a medium- to long-term plan that defines how a company will use information and information systems in order to achieve its management goals, and it is positioned as a means of realizing the business strategy. In other words, the business strategy sits at the upper level of the hierarchy, the information strategy sits below it, and individual system planning and development plans line up below that. An information strategy whose direction differs from the higher-level plan will not contribute to achieving the company's goals no matter how technically excellent it is, and the investment will be wasted. For example, if the business strategy is “entering overseas markets,” the information strategy should call for multilingual and multi-currency support and a platform for sharing information with overseas offices; if the business strategy is “lowering prices through cost reduction,” it should center on making operations more efficient and reducing running costs. In this way, the first thing to check when formulating an information strategy is whether its content supports the business strategy, which makes イ the most important consideration.
Incorrectウ
Consistency with the existing system is a constraint that cannot be ignored in practice when considering migration costs and data linkage. However, if matching the existing system is given top priority, the new way of doing business that the business strategy calls for cannot be realized, and the company ends up bound by outdated mechanisms. The existing system is a precondition to take into account at the stage of putting the information strategy into concrete form, not a criterion that decides the direction of the strategy itself.
Incorrectエ
Rival companies' information strategies can serve as reference information when analyzing the market environment, but following another company's strategy does not necessarily fit your own business strategy. Because management resources and intended directions differ from company to company, imitating other firms even carries the risk of losing differentiation. Competitors' moves are used in the analysis of the external environment carried out when the business strategy is set; they are not the most important consideration when formulating an information strategy.
- An information strategy is a means of realizing the business strategy, and there is a hierarchy of business strategy → information strategy → individual system plans. Consistency with the higher-level plan is always the top-priority criterion.
- Technology trends, existing systems, and competitors' moves are constraints or reference information when putting an information strategy into concrete form; they are not criteria that decide the direction of the strategy itself.