利用部門からの要望を受けて, 開発部門でシステム開発のプロジェクトを立ち上げた。プロジェクトマネージャの役割として, 最も適切なものはどれか。
平成22年度 秋期 ITパスポート試験 問42
This question's explanation and your answers so far.
問 42
Incorrectア
Presenting the system requirements (what functions are needed, what the system should achieve) is the role of the user department that will use the system (the requesting side, the user side). In this question, too, the project was launched “in response to a request from the user department”, which shows that it is the user department that puts forward the requests and requirements. The PM's position is to draw the requirements out of the user department, organize them, and turn them into a plan that can be carried out; it is not the PM's position to decide and present the requirements themselves.
- イ
正解 The correct answer is イ. The project manager (PM) is the person responsible for achieving the goal of that project (completing the system within the set deadline, budget, and quality). After the project is launched, the PM's job is first to break the work down and draw up a plan (schedule, team structure, budget), and then, in the execution stage, to check regularly whether the work is going as planned. Through meetings and reports the PM tracks progress, catches early signs of trouble such as delays, staff shortages, specification changes, and falling quality, and takes steps such as adding staff or changing the order of the work so that problems are stopped before they grow. The statement “Track the project's progress and take appropriate measures to prevent problems from occurring” states exactly the PM's central role of progress management and corrective action for risks and issues, so it is the most appropriate.
Incorrectウ
A proposal is a document prepared before the project starts; it brings together the purpose, scope, rough cost, duration, and so on so that a decision can be made on whether to launch the project. This question is about the situation after the project has already been “launched”, so the timing does not fit. In addition, preparing the proposal is normally handled by the planning department, or by the contractor (vendor) when the work is outsourced, and it is not the central role of the PM after launch.
Incorrectエ
Securing the funds (budget) for carrying out the project is the role of the project owner (sponsor), who approves that the project be carried out, or of senior management. The PM's position is to manage costs within the constraint of the budget that has been given, and to report and ask for an adjustment if it looks likely to be exceeded; the PM does not raise funds personally. The point to grasp is that providing management resources such as funds and staff, and running the project within them, are separate roles.
- The project manager's role is to take responsibility for achieving the project's goal: to draw up a plan and then monitor progress, quality, cost, staffing, and risk, taking corrective action early against deviations from the plan and signs of trouble (progress management and preventing problems before they occur).
- Learn the division of roles among the parties involved: the user department (the requesting side) presents the requirements; the project owner (sponsor) and senior management arrange the funding and approve execution; the development members do the actual design and development; and the PM pulls all of this together and keeps it moving according to plan.