問38
頻出度★★★
財務システムの機能追加プロジェクトのプロジェクトマネージャに任命された A さんは, プロジェクトのリスクチェックリストを作成するために, 過去のプロジェクトで使用したリスクチェックリストを手に入れた。リスクチェックリストに関する記述のうち, 適切なものはどれか。
平成23年度 秋期 ITパスポート試験 問38
マネジメント系プロジェクトマネジメント › プロジェクトマネジメント
This question's explanation and your answers so far.
解説
問 38
- ア
正解 A risk checklist is an “organizational process asset” that accumulates the risks that actually occurred in past projects together with the experience of responding to them, and it is used as the starting point for identifying (listing out) the risks of a new project thoroughly and efficiently. ア states that “since the past risk checklist was created based on past information and knowledge, it should be used as a reference when creating the new risk checklist”; it makes use of the past asset while leaving room to examine separately the risks specific to this project. This is the correct way to carry out risk management, and it also matches Mr. A's purpose in obtaining the past checklist. Therefore ア is appropriate.
Incorrectイ
It is wrong to judge that risks not listed on the past checklist need not be considered. A checklist contains only the risks that could be recognized in the past, and there are always risks that arise for the first time this time because of the adoption of new technology, changes in the organization or in business partners, revisions of laws and regulations, and so on. A checklist is “a tool for reducing omissions”, not “a complete collection of risks”, so relying on it entirely means unknown risks get overlooked.
Incorrectウ
It is wrong to use the past checklist as is on the grounds of avoiding variation. Projects each differ in purpose, scale, duration, staff, and the technology used, so both the content of the risks and how likely they are to occur change. What should be standardized and made uniform are the procedures and formats for identifying and evaluating risks, not the risk items themselves. The work of adding, deleting, and revising items to fit this project is indispensable.
Incorrectエ
It is wrong to create a new list using only the risks that are not listed on the past checklist. Risks that occurred in the past, such as staff leaving, additions and changes to requirements, and delays in the testing process, are standard risks that are highly likely to recur in this project as well. If the past items are deliberately excluded, the typical risks that must least of all be overlooked drop out, and the very point of reusing the checklist is lost.
ここがポイント
- Risk checklist: an organizational asset that lists the risks that materialized in past projects, used to reduce omissions in risk identification. For a new project the principle is “use it as a reference, then add the risks specific to this project and review the items that do not apply” (neither reusing it as is nor ignoring it is acceptable).
- The flow of project risk management: identifying risks → analyzing them (evaluating the probability of occurrence and the degree of impact) → planning responses (avoid, mitigate, transfer, accept) → monitoring and control. The checklist is a tool that supports the first step, identification; its content is updated as the project proceeds and handed on to the next project, so that it accumulates as knowledge of the organization.
用語