システム開発プロジェクトにおいて, システム要件定義からソフトウェアの導入・受入れ支援までを開発ベンダが受注した。システム開発に関する文書 a~d のうち, 開発ベンダが作成する文書として, 適切なものだけをすべて挙げたものはどれか。 a システムテスト結果報告書 b 情報提供依頼書 c ソフトウェア導入計画書 d 提案依頼書
平成23年度 特別試験 ITパスポート試験 問51
This question's explanation and your answers so far.
問 51
Incorrectア
Document a really is produced by the vendor, but document b, the Request for Information (RFI), is wrong. An RFI is written and issued by the customer in the early stage of procurement to ask vendors what products, services, and technologies are available on the market, and the vendor is the side that supplies the information and replies. Because the customer is the party that writes it, this combination is not appropriate.
- イ
正解 The correct answer is イ (a and c). In this question, the development vendor has been contracted for everything from system requirements definition through software installation and acceptance support. That means the vendor is the supplier, the side that builds the system, so it is the vendor that produces the documents related to design, testing, and installation. Document a, the system test result report, summarizes what system testing was carried out on the system the vendor built and what the results were; the vendor that ran the tests writes it and reports it to the customer. Document c, the software installation plan, defines the procedures, organization, schedule, and migration method for putting the developed software into the production environment; because installation and acceptance support fall inside the contracted scope, the vendor writes it. On the other hand, document b, the Request for Information (RFI), and document d, the Request for Proposal (RFP), are documents that the customer (the user company) issues to vendors as part of its procurement activities, and the vendor is the side that receives them and replies or submits a proposal. Therefore the documents the vendor produces are only a and c, and イ, which lists exactly those, is the appropriate answer.
Incorrectウ
Document b, the Request for Information (RFI), and document d, the Request for Proposal (RFP), are both written by the customer for procurement and handed to vendors, so this option contains no document produced by the vendor at all. On top of that, the two documents the vendor actually does produce, a the system test result report and c the software installation plan, are both missing, so the option is wrong twice over.
Incorrectエ
It is correct that document c is produced by the vendor, but document d, the Request for Proposal (RFP), is wrong. An RFP is written by the customer to state the requirements, preconditions, and procurement conditions for the planned system and to ask vendors for concrete proposals. What the vendor writes in response is the proposal (and the quotation), not the request for proposal itself. This option is also inappropriate because document a, the system test result report, which the vendor does produce, has been left out.
- Tell apart who writes each procurement document: the Request for Information (RFI) and the Request for Proposal (RFP) are written by the customer (the user company) and presented to vendors, while what the vendor writes in response is the proposal and the quotation. The key point is not to reverse the direction.
- The vendor's contracted scope decides who is responsible for each document: here the vendor covers everything from system requirements definition through installation and acceptance support, so the deliverables produced in those processes (the system test result report, the software installation plan, and so on) are written by the vendor. Keep the correspondence between process, deliverable, and responsible party in mind.