問36
頻出度★★★
個人に特定の席を割り当てずに共有の席を用意し, 出社した従業員が空いている席を使って仕事を行うオフィスの形態はどれか。
平成25年度 秋期 ITパスポート試験 問36
ストラテジ系システム戦略 › 業務プロセス
This question's explanation and your answers so far.
解説
問 36
- ア
正解 Free address (hot desking) is an office arrangement in which each employee is not given a fixed, personally assigned desk. Instead, shared seats are prepared, and whoever comes into the office freely picks any vacant seat and works there. In departments with a lot of work-from-home, field visits, or business trips, seat occupancy is low, so with fixed seats there are always desks that nobody uses. With free address, the number of seats needed can be reduced to match the number of people who actually come in, which cuts office floor space and rent. In addition, because the person sitting next to you changes from day to day, cross-departmental communication is easier to generate, and since documents are not piled up on a personal desk, going paperless and keeping a clear desk both progress. As prerequisites for making it work, you need laptop PCs and wireless LAN, call forwarding or softphones for extension numbers, and shared lockers for personal belongings and documents. All three points stated in the question — no specific seat assigned, shared seats, and using a vacant seat — match this definition, so ア is correct.
Incorrectイ
Freeware is software that the copyright holder distributes and allows people to use free of charge. The only thing it shares with the correct answer is the image of being free; it has nothing to do with how office seats are used. Note also that being free of charge does not necessarily guarantee that the source code is disclosed or that modification is allowed, which is how it differs from open source software (OSS).
Incorrectウ
Free format refers to a data or document form in which the position and length of each item are not decided in advance, so the layout is free (the opposite of fixed-length or fixed formats). It is a term about how data is represented, not about where people work or how seats are assigned.
Incorrectエ
Free email is an email service that can be used free of charge from a web browser or similar. It refers to a scheme that lets an individual easily have an email address without depending on a contract with an internet provider; it is not a term that describes a type of office.
ここがポイント
- Free address (hot desking) = an office arrangement with no fixed personal desks, where staff use shared seats as they find them vacant. Its aims are cutting office space and cost, encouraging cross-departmental communication, and going paperless; it presupposes an environment with laptop PCs, wireless LAN, shared lockers, and the like.
- Memorize it together with telework, satellite office, SOHO, and work-from-home as a group of terms about ways of working and types of office. Its meaning belongs to a different family from IT terms of the free-of-charge type such as freeware and free email, so do not get pulled along by the leading word free — tell them apart by the second half of the term.
用語