IT ガバナンスの説明として, 適切なものはどれか。
平成30年度 春期 ITパスポート試験 問49
This question's explanation and your answers so far.
問 49
Incorrectア
“A best-practice framework targeting the operation of IT services” describes ITIL. ITIL is a framework that systematizes success cases of IT service management, and it is a different concept from governance, which controls IT strategy at the organizational level, so it is wrong.
- イ
正解 IT governance refers to an organizational capability and mechanism, led by management, through which a company as an organization appropriately controls the formulation and execution of its IT strategy and guides it in the direction it should take. Its purpose is to manage IT investments and information systems so that they reliably contribute to achieving business goals. Choice イ, “an organization's ability to control the formulation and execution of its IT strategy,” corresponds exactly to this definition, so it is the appropriate description and the correct answer.
Incorrectウ
“The ability of users who make use of IT or information” describes IT literacy (information literacy). It refers to an individual's ability to make full use of IT and information, and it differs from governance, which means an organization's control of its IT strategy, so it is wrong.
Incorrectエ
“An administrative organization that introduced IT into various procedures to improve operational efficiency” is a statement about e-government (e-Gov) and is merely an example of a particular organization or initiative. It does not fit the definition of IT governance as a “capability and mechanism for control,” so it is wrong.
- IT governance refers to the organizational capability and mechanism by which a company, as an organization, appropriately controls the formulation and execution of its IT strategy and guides it in the direction it should take (controlling IT's contribution to achieving business goals).
- Distinguishing similar terms: ITIL = a collection of best practices for IT service operation; IT literacy = a user's ability to make use of IT and information; e-government = introducing IT into administrative procedures.