問6
頻出度★★☆
BSC (Balanced Scorecard) に関する記述として, 適切なものはどれか。
令和2年度 ITパスポート試験 問6
This question's explanation and your answers so far.
解説
問 6
- ア
正解 The correct answer is ア. BSC (Balanced Scorecard) is a management technique that translates a company's or organization's vision and strategy into concrete actions from four perspectives—the financial perspective, the customer perspective, the business process perspective, and the learning and growth perspective—and sets target values and indicators to plan and manage them. Choice ア accurately describes these four perspectives and the feature of supporting the formulation, execution, and evaluation of strategy, so it is appropriate.
Incorrectイ
The idea that functions such as procurement, development, manufacturing, sales, and service add value and cost in a chain and thereby produce the final value is a description of the “value chain”, not BSC.
Incorrectウ
A technique used by a company with multiple products and businesses to determine the combination that makes the allocation of management resources most efficient and effective is a description of “PPM (Product Portfolio Management)”, not BSC.
Incorrectエ
A technique for evaluating strengths, weaknesses, opportunities, and threats is a description of “SWOT analysis”, not BSC.
ここがポイント
- BSC (Balanced Scorecard) is a management technique that translates vision and strategy into concrete indicators and actions from the four perspectives of finance, customers, business processes, and learning and growth, thereby supporting the formulation, execution, and evaluation of strategy.
- Be able to distinguish it from similar business-analysis and strategy techniques (value chain / PPM / SWOT analysis) by their keywords: four perspectives = BSC, value chain = value chain, combination of products and businesses = PPM, strengths/weaknesses/opportunities/threats = SWOT.
用語