システム開発の上流工程において, 業務プロセスのモデリングを行う目的として, 最も適切なものはどれか。
令和6年度 ITパスポート試験 問7
This question's explanation and your answers so far.
問 7
Incorrectア
Analyzing large volumes of data with statistical or AI techniques to find correlations and hidden patterns is a description of “data mining”. Its purpose differs from business process modeling, which organizes the business flow into a diagram.
- イ
正解 Modeling a business process means the work of using notations such as DFD and BPMN to draw a company's business flow as a diagram, thereby visualizing it. The purpose of doing this in the upstream phase is to organize, into a visible form, the business flow that previously could only be shared in people's heads or verbally, and to prepare accurate information that serves as the basis for the design of the system to be built. Furthermore, by turning it into a diagram and sharing it, stakeholders in different positions, such as the user department, the developers, and the client, can come to share the same understanding, which prevents rework caused by gaps in perception. Therefore, choice “イ” — which states that it visualizes business processes, prepares information to serve as the basis for appropriate system design, and shares the interpretation among stakeholders — is the most appropriate.
Incorrectウ
Sharing across the whole company the business-related knowledge, experience, and know-how held by individual employees in order to generate creative ideas is the purpose of “knowledge management”. It is a different activity from modeling, which visualizes the business flow itself.
Incorrectエ
Procuring the necessary personnel, organizing them into a team, and uniting them to achieve the objective is a description of personnel and organization management in project management. It is not the purpose of diagramming business processes.
- The purpose of business process modeling is to visualize the business flow, prepare information that forms the foundation for system design, and reach a shared understanding among stakeholders (using notations such as DFD and BPMN).
- Distinguishing similar terms: data mining (finding patterns), knowledge management (sharing knowledge), and project personnel organization are all concepts separate from business process modeling.