問17
頻出度★★★
グループウェア導入の目的として, 適切なものはどれか。
平成21年度 春期 ITパスポート試験 問17
ストラテジ系システム戦略 › 業務プロセス
This question's explanation and your answers so far.
解説
問 17
Incorrectア
This describes firmware. Firmware is software built into the ROM or flash memory inside devices such as PCs and peripherals, and it performs the basic control of the hardware. Its role is low-level control that makes a device run, so both its purpose and the layer it operates at are completely different from groupware, which supports collaborative work between people.
- イ
正解 The correct answer is イ. Groupware is software that uses a network to support members within an organization in sharing information and doing collaborative work. As concrete functions, it provides electronic bulletin boards, Web conferencing, e-mail, schedule management, facility reservation, document sharing, workflow (electronic approval), and so on. Every one of these electronically prepares a “space for collaborative work,” where members in different locations can access the same information and exchange it with one another. The aim is to eliminate the effort and wasted time of passing information around, and to raise the business efficiency of the organization as a whole. Choice イ correctly states both the means, providing a space for collaborative work, and the purpose, improving the overall business efficiency of the organization, so it is exactly the purpose of introducing groupware.
Incorrectウ
This describes a security appliance (a security product in which hardware and software are integrated, such as a UTM). It provides functions such as a firewall, anti-virus, and intrusion detection together, and its purpose is to protect the safety of internet use in a company. It is a product that strengthens defenses; its purpose is not information sharing or making collaborative work more efficient.
Incorrectエ
This describes the introduction of packaged business software (such as an ERP package). It states an advantage in terms of system development method: by buying and using a ready-made product, the development period can be shortened and maintenance made more efficient than building everything in-house from scratch. Its focus is on the period and cost of development and maintenance, which is a different matter from the groupware purpose of providing a space for collaborative work.
ここがポイント
- Groupware is software that uses a network to support information sharing and collaborative work within an organization. With functions such as electronic bulletin boards, Web conferencing, e-mail, schedule management, document sharing, and workflow, it provides a “space for collaborative work,” and the purpose of introducing it is to raise the business efficiency of the organization as a whole.
- Tell confusable software and products apart by asking what they act on and what they are used for. Firmware is embedded in a device and controls the hardware; a security appliance integrates hardware and software to strengthen security; packaged software shortens the development period and makes maintenance more efficient; groupware raises business efficiency by supporting collaborative work.
用語