問39
頻出度★☆☆
部門サーバに対するファシリティマネジメントにおける環境整備の実施事項として, 適切なものはどれか。
平成22年度 春期 ITパスポート試験 問39
マネジメント系サービスマネジメント › ファシリティマネジメント
This question's explanation and your answers so far.
解説
問 39
Incorrectア
Installing antivirus software is an information security measure to prevent malware infection (a logical measure implemented by software). It does not improve the condition of the building or equipment where the server is placed, so it does not count as environmental preparation in facility management.
Incorrectイ
An automatic operation function such as backups at scheduled times is a system operations management measure that automates daily operational work and reduces human error and workload. Operational reliability does improve, but it is not an activity that prepares the physical conditions of the installation environment, so it falls outside the requirement of the question.
- ウ
正解 The correct answer is ウ. Facility management is the activity of treating buildings, equipment, and facilities as management resources and keeping them maintained in an optimal state. In the information systems field, it centers on preparing the physical environment where a server is placed: power equipment, air conditioning, earthquake resistance and isolation, fire and water protection, and entry/exit control. If a server is installed near a water pipe, a broken pipe or condensation causing a leak would pour water directly onto the equipment, leading to failure, downtime, and data loss. Avoiding places with a risk of water leaks at the stage of choosing the installation location is exactly a measure that protects the system by preparing the physical environment, so it is appropriate as an item to implement for environmental preparation.
Incorrectエ
Encrypting information that flows over the network is a communications security measure that keeps the content from being read even if it is eavesdropped on. Its target is the transmitted data, not facilities or equipment, so it cannot be called an item to implement for environmental preparation.
ここがポイント
- Facility management (FM) is the idea of maintaining and managing buildings, equipment, and facilities optimally as management resources. In information systems, the main items to implement are preparing the physical environment surrounding the server: power supply (UPS, on-site power generation), air conditioning, earthquake resistance and isolation, fire and water protection, and entry/exit control.
- The key is to separate FM from similar terms. Antivirus measures and encryption are information security measures, and automatic operation for scheduled backups is system operations management; both belong to areas different from FM, which deals with the physical environment. Judging each choice by whether it is about physical equipment and locations makes it hard to get confused.