問24
頻出度★★★
大規模な災害などによって，企業活動を支える重要な情報システムに障害が発生したような場合でも，企業活動の継続を可能にするために，あらかじめ策定する計画はどれか。
平成23年度 特別試験 ITパスポート試験 問24
ストラテジ系企業活動 › 経営・組織論
This question's explanation and your answers so far.
解説
問 24
- ア
正解 The correct answer is ア, BCP. BCP stands for Business Continuity Plan. It is a plan prepared in advance during normal times so that, even when an emergency such as an earthquake, a flood, a large-scale system failure, or an infectious disease outbreak occurs, core business operations are not interrupted, or, if they are interrupted, they can be restored in as short a time as possible. Specifically, it defines such things as the selection of the critical operations that must be continued with priority, the setting of a recovery time objective (RTO) and a recovery point objective (RPO), securing a backup site as well as alternative staff and alternative means, and the chain of command and the communication procedures to be used when a disaster strikes. The description in the question, a plan formulated in advance so that business activities can continue even when a critical information system fails because of a large-scale disaster, matches this definition of BCP exactly. Note also that the whole management framework in which a BCP is developed and then kept in continuous operation through a cycle of education, drills, and review is called BCM (business continuity management); the BCP is a deliverable produced within BCM.
Incorrectイ
BPR stands for Business Process Reengineering. It is a management approach that fundamentally rethinks and redesigns existing business processes in order to drastically improve cost, quality, speed, and so on. Its purpose is to raise operational efficiency and competitiveness; it is not a plan for keeping business activities running in the event of a disaster.
Incorrectウ
ERP stands for Enterprise Resource Planning. It refers both to the idea of managing information on core operations such as accounting, human resources, production, sales, and inventory in an integrated way so that business resources are used optimally across the entire company, and to the integrated core business system (ERP package) that realizes this idea. It is a mechanism for managing business resources in normal times, not a plan formulated for the purpose of business continuity during a disaster.
Incorrectエ
RFP stands for Request For Proposal. When procuring a system, the ordering party presents vendors with the purpose, requirements, budget, delivery deadline, and other details of the system and asks them to submit proposals; the RFP is that document. It is a document used in the procurement process, not a plan for enabling business activities to continue in the event of a disaster.
ここがポイント
- BCP (business continuity plan) = a plan drawn up in advance during normal times so that core business operations can be continued, or recovered early, even in an emergency such as a disaster or a large-scale failure. It defines items such as the recovery time objective (RTO), backup sites, and the securing of alternative means. The whole management activity of creating, operating, and improving a BCP is BCM (business continuity management).
- Telling the confusing three-letter acronyms apart: BCP = business continuity plan (disaster countermeasures); BPR = fundamental redesign of business processes (business reform); ERP = enterprise resource planning that manages core operations in an integrated way (management of business resources); RFP = a request for proposal sent to vendors (system procurement). Memorize them by the situation, that is, by when and for what purpose each one is used.
用語