プロジェクト成果物が期待される品質を満たしていることを確認するために行う作業はどれか。
平成24年度 秋期 ITパスポート試験 問31
This question's explanation and your answers so far.
問 31
Incorrectア
Selecting the supplier (vendor) of tools is an activity for procuring necessary resources or services from outside, and it belongs to project procurement management. It is preparation for starting the work, not a task that checks the quality of a finished deliverable.
- イ
正解 The correct answer is イ, conducting a review of the project deliverable. In project management, the activity of checking whether a deliverable meets the required quality standards is called quality management (quality control). Its typical means is the review, in which the people concerned actually read through deliverables such as design documents, specifications, and programs and verify that there are no errors or omissions. Reviews take several forms, such as walkthroughs and inspections carried out among developers, and joint reviews in which the client (acquirer) and the developer check the deliverable together. Because a review can also be applied to deliverables of the upstream processes (requirements definition documents and design documents), a major advantage is that defects can be found early, before the product is actually run in testing. What the question asks for is the task that confirms that the expected quality is met, so イ, which takes the deliverable itself as the object of verification, is the one that applies.
Incorrectウ
Creating a schedule and managing progress is the planning and control of time, that is, what should be finished by when, and it belongs to project schedule (time) management. It tells you whether the work is proceeding as planned, but it cannot determine whether the content of a finished deliverable meets the quality standards.
Incorrectエ
Defining the role and responsibility of each member is a task of resource (human resource) management, namely building the team structure and assigning personnel. It is an activity that decides who does what, not a task that verifies the quality of the deliverables that have been produced.
- The activity of confirming and verifying whether a deliverable meets the quality standards is quality management, and its central means is the review (walkthrough, inspection, joint review conducted by the acquirer and the developer together, and so on). Because it can be carried out even at the document stage, defects can be found early and the cost of rework in later processes can be held down.
- Memorize project management tasks organized by area. Procurement (selecting suppliers), schedule (creating plans and managing progress), resource (defining roles and responsibilities), and quality (verification by reviews or tests) — once you can map them this way, you can tell which area a question is asking about and pick the right answer accordingly.