経営理念に関する記述のうち, 最も適切なものはどれか。
平成25年度 秋期 ITパスポート試験 問11
This question's explanation and your answers so far.
問 11
Incorrectア
A management philosophy is the most fundamental set of values, expressing the company's reason for existence. It is not a short-term item that is reviewed and revised every one or two years in response to changes in the business environment; it is maintained over a long period. What is reviewed on a cycle of about one or two years is the management plan positioned below the philosophy (especially short-term and medium-term plans) and the annual management policies and targets. This choice is wrong because it confuses those with the management philosophy.
- イ
正解 The correct answer is イ. A management philosophy (corporate philosophy) is a statement of the basic values and beliefs placed at the very top of a company's activities: why the company exists and what mission it seeks to fulfill for society. It is often expressed in a form such as “our company contributes to society through ...”, and it serves as the basis for the judgments and actions of managers and employees, while outwardly acting as a message that shows the company's stance. Therefore, the statement that it expresses the mission and the reason for existence of the company is the most appropriate description of a management philosophy. Because the management philosophy is the foundation of the company, it is not rewritten every time the environment changes; it is basically maintained over a long period, and it is put into writing in forms such as a company motto, company precepts, or a code of conduct and shared inside and outside the company. It helps to keep in mind the hierarchy in which the management philosophy is the starting point and is broken down step by step into more concrete management objectives, management strategies, and management plans.
Incorrectウ
The hierarchical relationship is reversed. First there is the management philosophy; to realize it, a management policy is set as the direction; and then a management plan with concrete numerical targets and action steps is drawn up. In other words, the management policy and the management plan are concrete embodiments of the management philosophy, not the other way around.
Incorrectエ
On the contrary, a management philosophy is generally put into writing in forms such as a company motto, company precepts, a corporate code of conduct, or a mission statement; it is instilled in the employees inside the company and also disclosed to stakeholders outside it. Stating that it is not put into writing is the opposite of the reality, so this choice is wrong. It is precisely because it is written down and shared that it can function as a criterion for everyday decisions and actions.
- A management philosophy (corporate philosophy) is a statement of the company's mission, its reason for existence, and its basic values. It sits at the top of the company's activities, is premised on staying unchanged over the long term, and is put into writing in forms such as a company motto or company precepts and shared inside and outside the company.
- Keep the hierarchy in management in mind. It becomes more concrete in this order: management philosophy (why the company exists) → management policies and objectives (which direction to go in) → management plans and strategies (when, what, and how much to carry out). The lower the level, the shorter the time span and the more frequent the reviews.