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平成25年度 春期 ITパスポート試験 問4

This question's explanation and your answers so far.

問4
頻出度★☆☆

システムの開発や運用を海外の事業者や海外の子会社に委託することを表す用語はどれか。

出典 平成25年度 春期 ITパスポート試験 問4
解説

問 4

  • ア

    正解 The correct answer is ア. Offshore means “overseas, outside the country,” and outsourcing means “entrusting work to an outside party”; combined, offshore outsourcing refers to the arrangement in which work such as the development and operation of a system is entrusted to an overseas vendor or an overseas subsidiary. The two conditions in the question — “the development or operation of a system” and “entrusted to an overseas vendor or an overseas subsidiary” — correspond exactly to the definition of this term. Its main aims are cutting costs by using engineers in countries where labor is cheap, and securing engineers in numbers that are hard to obtain domestically. On the other hand, it also brings issues such as difficult communication due to differences in time zones, language, and business customs, variation in quality, and the risk of information leakage, so measures such as preparing detailed specifications and assigning bridge SEs become necessary — points worth learning along with the term.

  • Incorrectイ

    Systems integration (SI) refers to a service that takes on everything from planning and consulting through design, development, deployment, operation, and maintenance as a single package, combining multiple pieces of hardware and software into one system. It is a concept that does not distinguish whether the contractor is domestic or overseas, and it contains none of the “entrusting work overseas” element that is the core of this question.

  • Incorrectウ

    Facility management (FM) is the activity of treating facilities — buildings, equipment, and the environment — as management resources and maintaining, managing, and making use of them in an optimal state. In the IT field it covers equipment-side management such as power supply, air conditioning, earthquake resistance, and entry/exit control for the computer room, and it has nothing to do with entrusting work overseas.

  • Incorrectエ

    Hosting (a hosting service, what is commonly called a rental server) is a service in which a provider lends users the servers it has prepared itself, or part of one. The user only rents equipment; it does not mean entrusting the development or operation itself to someone else, and still less is it a term indicating that the contractor is overseas. It is also worth learning it in contrast with housing (colocation), where the user places a server they own in the provider's facility and rents the network line and power.

ここがポイント
  • Offshore outsourcing = offshore (overseas) + outsourcing (entrusting work to an outside party). The main aims are cutting labor costs and securing engineers, while the risks are time zones, language, quality, and information leakage. Remember it in contrast with nearshore outsourcing, which entrusts work to a remote location within the same country.
  • Tell apart the confusing outsourcing/service terms: systems integration (SI) = taking on the whole building of a system as one package; hosting / housing = lending out a server or a place to put one; facility management = maintaining and managing facilities and equipment.
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