問34
頻出度★★★
プロジェクトの人的資源の割当てなどを計画書にまとめた。計画書をまとめる際の考慮すべき事項に関する記述のうち, 最も適切なものはどれか。
平成25年度 春期 ITパスポート試験 問34
マネジメント系プロジェクトマネジメント › プロジェクトマネジメント
This question's explanation and your answers so far.
解説
問 34
Incorrectア
Incorrect. In a project, the skills and the amount of work required differ from phase to phase, and it is normal for the members involved and the effort invested to differ across stages such as design, development, and testing. There is no reasonable basis for making the total work hours of each member the same across the whole period; doing so would instead make it impossible to assign the people needed at the time they are needed. What should be considered is an appropriate allocation matched to the amount of work, not equalizing total hours.
Incorrectイ
Incorrect. A human resource plan does not end with securing staff at the start of the project; it covers acquiring, developing, and managing members, through to releasing them and handing over their work when the project closes or when someone leaves partway through. A member leaving during execution can realistically happen, so securing replacements, handing over work, and revising the staffing plan must be considered in advance. Failing to consider this amounts to giving up risk management for the project.
Incorrectウ
Incorrect. Upper limits on working hours are set by labor-related laws and by internal company rules, and they must not be ignored just because the project has to succeed. Long working hours harm members' health and cause fatigue-driven quality problems and departures, which in the end drives the project itself to failure. Estimating the number of people and the duration on the premise of those limits at planning time is the correct way to build a human resource plan.
- エ
正解 The correct answer is エ. The purpose of compiling the allocation of human resources into a plan document is not merely to gather enough people, but to link the project's overall work (the tasks identified through the WBS) with the members, making clear who takes which role and who is responsible for what. If roles and responsibilities remain vague, work gets missed or duplicated, and when a problem occurs neither the decision maker nor the reporting line is settled, which leads to schedule delays and lower quality. Therefore, ensuring that all project members can clearly understand their respective roles and responsibilities is the most appropriate point to consider when compiling the plan document. In practice, a responsibility assignment matrix (RAM / RACI chart) or an organization chart is used to make the correspondence between tasks, assignees, and responsible persons visible.
ここがポイント
- In project human resource management, the basics are to map work to members and to clarify and share each member's role and responsibility. A responsibility assignment matrix (RAM / RACI chart) and an organization chart are the typical tools for this.
- A human resource plan must be built to cover not only securing staff at the start of the project but also how to handle departures and replacements during execution, as well as constraints such as the upper limits on working hours set by labor-related laws and internal company rules.
用語