問38
頻出度★★★
プロジェクトに関する変更項目 a～c のうち, プロジェクト・スコープでの変更管理の対象項目だけを全て挙げたものはどれか。 a 該当プロジェクト中に発生する要件に関係する関連法規の変更 b 顧客要求事項の変更 c プロジェクトメンバの所属部署名の変更
平成25年度 春期 ITパスポート試験 問38
マネジメント系プロジェクトマネジメント › プロジェクトマネジメント
This question's explanation and your answers so far.
解説
問 38
Incorrectア
It lists only a, but omits b, and is therefore incomplete. Item b, a change to customer requirements, is a change to the requirements themselves that decide what the project is to build; adding functions or revising specifications directly changes the deliverables and the range of work. It is the very first typical case to be handled in scope change management, so a combination that excludes it does not qualify as the option that lists “all and only the items subject to change management.”
- イ
正解 The correct answer is イ, “a, b.” The project scope means the deliverables that the project produces and the range of work needed to produce those deliverables. Therefore, in change management of the scope, only changes that alter the deliverables or the range of work are treated as targets: their impact is assessed, and after approval they are reflected in the plan and the requirements definition. Item a is the case where laws and regulations related to the requirements handled in the project change midway; if the regulations change, the specifications to be complied with and the functions needed change, and as a result the deliverables and the range of work change, so it is subject to scope change management. Item b, a change to customer requirements, is a change to the very basis that defines the scope; whether it is an addition, a deletion, or a modification, it is directly tied to the deliverables and the amount of work, so it is the most typical target of scope change management. Item c, on the other hand, is only a change in an organizational attribute label — the name of the department a member belongs to — and neither the deliverables to be produced nor the work required changes. The targets are therefore the two items a and b, and イ, which lists only that combination, is correct.
Incorrectウ
Items a and b are correct, but including c is wrong. Item c, a change to the department name a project member belongs to, is merely an event in which the label of a member's affiliation changes because of a reorganization or the like; it affects neither the content of the deliverables nor the work required. It is a matter settled by updating administrative information such as the organization chart and contact lists, and it is not something to be put through the impact assessment and change approval procedures of scope change management.
Incorrectエ
Item b is correct, but this option both includes c, which is not a target, and drops a, which is, so it is wrong twice over. Item a, a change to relevant laws and regulations, means that the laws related to this project's requirements change; when the conditions to be complied with change, the functions to be implemented and the content of the deliverables change as well, so even though it comes from an external factor it is still subject to scope change management. Be careful not to assume that a change coming from outside is not a target.
ここがポイント
- Project Scope Management is the activity of defining, maintaining, and controlling the deliverables of a project and the range of work needed to produce them. What is subject to scope change management is limited to changes that alter the deliverables or the range of work, such as changes to customer requirements or changes in laws and regulations that affect the requirements.
- Organizational attribute information or clerical updates to the structure, such as a change to the department name a member belongs to, affect neither the deliverables nor the range of work, so they are not subject to scope change management. Whether a change is subject to scope management is judged not by whether it originates inside or outside the company, but by whether it affects the deliverables and the range of work.
用語