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平成25年度 春期 ITパスポート試験 問39

This question's explanation and your answers so far.

問39
頻出度★★★

複数のプロジェクト間の調整や各プロジェクトのマネジメントを支援する組織のことをプロジェクトマネジメントオフィスという。プロジェクトマネジメントオフィスの役割に関する記述a~cのうち,適切なものだけを全て挙げたものはどれか。 a 個々のプロジェクトに対して資金などの財政的な支援を行う。 b 担当要員の調整など,組織の共有資源の最適化を行う。 c プロジェクトマネージャの作業を支援する。

出典 平成25年度 春期 ITパスポート試験 問39
解説

問 39

  • Incorrectア

    “a, b” drops the correct item c while including the incorrect item a. Statement c, “It supports the work of the project manager,” is the most representative role of a PMO itself, so leaving it out already makes this option inappropriate.

  • Incorrectイ

    “a, b, c” is wrong in that it includes a. Statement a, “It provides financial support such as funding to each individual project,” describes the role of the sponsor (the client or senior management), who invests in the project and approves its budget. A PMO is ultimately a support organization on the managerial and administrative side, and it has no authority to provide funds.

  • ウ

    正解 The correct answer is “ウ (b, c).” A Project Management Office (PMO) is an organization placed outside the individual projects, whose mission is to “support” work across multiple projects. Statement b, “It optimizes the organization's shared resources, such as adjusting the assignment of personnel,” is the work of deciding which project gets how much of the resources shared across the whole organization — personnel, facilities, tools — and that is exactly the role of a PMO, which handles coordination among multiple projects. Statement c, “It supports the work of the project manager,” is also a core role of a PMO: it lightens the project manager's workload by preparing standard procedure manuals and templates, consolidating progress information, and providing training and advice. The appropriate statements are therefore the two items b and c, and ウ, which lists exactly those two and nothing more, is the correct answer.

  • Incorrectエ

    “c” alone is not enough. Statement c is indeed appropriate, but b, “optimizing the organization's shared resources, such as adjusting the assignment of personnel,” also corresponds directly to the definition of a PMO given at the beginning of the question — an organization that handles coordination among multiple projects — so it is an appropriate statement as well. The question asks you to list all of the appropriate items, so an option that drops b cannot be the correct answer.

ここがポイント
  • The roles of a PMO (Project Management Office) are coordinating among multiple projects, optimally allocating shared resources (personnel, facilities, and so on), establishing standards, methods, and templates, consolidating information, and supporting the project manager.
  • Providing funds and approving budgets is the role of the sponsor (the client or senior management), not the role of a PMO. Remember the distinction: a PMO is an organization that supports and coordinates, not one that puts up the money.
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