問3
頻出度★★☆
品質に関するマネジメントシステムの規格はどれか。
平成26年度 秋期 ITパスポート試験 問3
ストラテジ系法務 › 標準化関連
This question's explanation and your answers so far.
解説
問 3
- ア
正解 The correct answer is ア (JIS Q 9001). JIS Q 9001 is the international standard ISO 9001 (the core requirements standard of the ISO 9000 family) established as a Japanese standard, and it defines the requirements for a quality management system (QMS). In order to continuously maintain and improve the quality of the products and services provided to customers, it specifies the mechanisms an organization should have in place (setting a quality policy, clarifying business processes, controlling records, internal audits, corrective actions, and so on), and it requires continual improvement through the PDCA cycle. Obtaining certification means that a third party confirms the organization has a system in place to ensure quality. All of the choices are management system standards beginning with JIS Q, but each one covers a different field, and only 9001 covers quality, so the answer can be chosen uniquely.
Incorrectイ
JIS Q 14001 is the environmental management system (EMS) standard corresponding to ISO 14001. It defines mechanisms for managing and improving the environmental impact of an organization's business activities, such as energy saving, waste reduction, and pollution prevention. Its subject is the environment, not quality.
Incorrectウ
JIS Q 15001 is the standard for a personal information protection management system (PMS), used as the certification criteria for the Privacy Mark (P Mark) scheme, and it is a uniquely Japanese standard (there is no ISO standard with the same number corresponding to it). It defines mechanisms for properly managing the acquisition, use, storage, and disposal of personal information, so it is not a standard whose subject is quality.
Incorrectエ
JIS Q 27001 is the information security management system (ISMS) standard corresponding to ISO/IEC 27001. It defines risk assessment and controls for maintaining the confidentiality, integrity, and availability of information, so what it deals with is information security, not quality.
ここがポイント
- Learn the mapping between management system standard numbers and their subjects: JIS Q 9001 = quality (QMS), JIS Q 14001 = the environment (EMS), JIS Q 15001 = personal information protection (PMS / P Mark), JIS Q 27001 = information security (ISMS). Of these, 9001, 14001, and 27001 follow the numbers of the corresponding ISO standards, but JIS Q 15001 is a uniquely Japanese standard with no ISO standard of the same number, so memorize each number-and-field pairing as a set.
- The idea common to management system standards is that instead of directly inspecting individual products, an organization continually improves its own systems through the PDCA cycle (Plan, Do, Check, Act) and demonstrates conformity through third-party certification.
用語