問38
頻出度★★★
プロジェクトの目的を達成するために, プロジェクトに参加する要員の役割と責任と必要なスキルを決定し, 参加時期も明確にした。この活動はプロジェクトマネジメントのどの知識エリアの活動か。
平成26年度 春期 ITパスポート試験 問38
マネジメント系プロジェクトマネジメント › プロジェクトマネジメント
This question's explanation and your answers so far.
解説
問 38
Incorrectア
Project Communications Management is the knowledge area that plans and controls, for stakeholders, what information is delivered, to whom, when, and by what means and frequency, and how it is recorded and reported. Setting up meeting structures, rules for progress reporting, and communication channels belong here. The question is not about how information is delivered, but about arrangements for securing people — the roles, responsibilities, and skills of personnel and their participation timing — so it is not in the communications area.
Incorrectイ
Project Scope Management is the knowledge area that defines what the project will build and how far it will go — that is, the scope of the work and of the deliverables — breaks it down into a WBS, and controls changes to that scope (scope creep). What it manages is deliverables and work, not people. The question contains no statement that the thing to be built or the scope of work was decided; what was decided was the roles, responsibilities, skills, and participation timing of personnel, so this does not apply.
Incorrectウ
Project Time Management (schedule management) is the knowledge area that defines and sequences activities, estimates durations, and builds the schedule (arrow diagrams, Gantt charts, and critical path management). It is easy to be misled by the words “the participation timing was also clarified” in the question, but this is not assembling the work schedule itself; it is part of staffing planning — when personnel are acquired and released. The fact that it is stated together with deciding roles, responsibilities, and skills also shows that the main object is people, not time.
- エ
正解 The correct answer is エ, Project Human Resource Management. Project management is divided into several knowledge areas according to what aspect is being managed, and human resource management is the area that deals with the people (personnel) a project needs: with what roles, responsibilities, and skills, when and how many of them to secure, how to develop them, and how to build them into a team. Breaking down the activity in the question gives three parts: (1) the roles and responsibilities of the participating personnel were decided, (2) the required skills were decided, and (3) the participation timing (when they join the project) was clarified. In each case the object is not a deliverable, not a schedule, and not the passing of information, but the people themselves. Defining roles, responsibilities, and skills means clarifying the requirements for personnel, and clarifying the participation timing means planning how personnel are acquired and released (staffing planning). These are documented together as the human resource management plan, and are expressed in forms such as an organization chart or a responsibility assignment table (a responsibility assignment matrix such as RACI). Therefore, the knowledge area this activity belongs to is Project Human Resource Management.
ここがポイント
- The knowledge areas of project management are separated by what they manage: people (roles, responsibilities, skills, and the acquisition and development of personnel) are handled by Human Resource Management; deliverables, the scope of work, and the WBS by Scope Management; schedules and durations by Time Management; and the delivery of information and reporting by Communications Management.
- “Roles and responsibilities”, “required skills”, “the participation timing of personnel (staffing planning)”, and “organization charts and responsibility assignment tables” are all keywords of the human resource management plan. A word indicating timing does not necessarily mean Time Management; identify the knowledge area by what the timing is being set for (work, or people).
用語