問4
頻出度★★★
SNSを企業内に導入する目的として, 最も適切なものはどれか。
平成27年度 春期 ITパスポート試験 問4
ストラテジ系システム戦略 › 業務プロセス
This question's explanation and your answers so far.
解説
問 4
Incorrectア
Reducing the effort required for managing employees' schedules, such as setting meeting times, is the purpose of the “scheduler (schedule management function)” or the facility-reservation function of groupware. Such functions automatically find free time slots and reserve meeting rooms; that is not the purpose of an SNS, which provides a venue for connecting people.
Incorrectイ
Gathering the relevant people in one place at each location and holding a meeting while displaying the meeting counterpart and materials on a screen, thereby reducing travel costs and travel time, is the purpose of a videoconference system or a web-conferencing system. Its main point is the real-time transmission of video and audio, so it is not a description of an SNS.
- ウ
正解 The correct answer is ウ. An SNS (social networking service) is a service in which users make their own profiles and posts public and connect with other people through comments, messages, groups, and so on — in other words, it provides “a community venue on the network.” When it is introduced within a company, employees can interact casually across the barriers of department, location, and job title, building personal connections (a human network) inside the company while sharing work-related knowledge and interests. As a result, effects such as quickly finding the person who has the knowledge you need, or cross-departmental collaboration emerging, can be expected. Choice ウ describes exactly this “building personal connections through a community venue,” so it is the most appropriate as the original purpose of introducing an SNS.
Incorrectエ
Reducing the effort of manually transporting documents in work that requires procedures by several employees (circulation and approval), such as approving a circular request document (ringi), is the purpose of a workflow system (electronic approval system). It is a mechanism that routes documents electronically along a predetermined approval path, and it is a different system from an SNS.
ここがポイント
- SNS = a service that provides a venue (community) on the network for connecting people. The aim of introducing it within a company is to encourage interaction and information sharing among employees across departments and locations, and to build personal connections inside the company.
- Learn the purposes of the groupware-related functions and systems separately: scheduler = coordinating schedules and facilities; videoconference (web-conference) system = reducing business trips through remote face-to-face meetings; workflow system = reducing document transport by digitizing circular requests and approvals.
用語