問42
頻出度★★★
ITガバナンスについて記述したものはどれか。
平成27年度 春期 ITパスポート試験 問42
マネジメント系システム監査 › 内部統制
This question's explanation and your answers so far.
解説
問 42
- ア
正解 IT governance means that, when a company plans, introduces, operates, and utilizes IT, management takes the lead in appropriately controlling all activities including those of stakeholders, and builds into the organization a mechanism that guides the organization toward the ideal state (the direction it should take). In other words, it refers to the governance framework itself, which addresses “what to control with IT and how, so as to lead to the achievement of management goals”. Choice ア states this definition exactly, so the correct answer is ア.
Incorrectイ
A compilation of best practices concerning the concepts, methods, and processes of IT operation is a description of ITIL. ITIL is a collection of practices for carrying out IT service management, not the governance mechanism itself that controls the whole organization.
Incorrectウ
Making maximum use of IT to fundamentally review the existing workflow and redesign business processes so that customer orientation can be thoroughly pursued in terms of cost, quality, service, and delivery time is a description of BPR (Business Process Reengineering). It is a technique for reforming business processes, not a governance mechanism that controls IT activities.
Incorrectエ
A framework for continuously improving operations and systems from the viewpoint of “overall optimization” is a description of EA (Enterprise Architecture). It is a framework for organizing and improving the structure of operations and systems, and its purpose differs from governance, in which management controls and oversees IT activities as a whole.
ここがポイント
- IT governance means that management appropriately controls all activities related to the planning, introduction, operation, and utilization of IT, and builds into the organization a mechanism that guides the organization toward its ideal state (that is, a governance framework).
- Distinguishing confusable terms: ITIL = a collection of best practices for IT operation; BPR = fundamental redesign of business processes; EA = a framework for improving operations and systems from the viewpoint of overall optimization.
用語