問18
頻出度★★☆
“POS システムの構築” によって, 達成が可能となる経営目標はどれか。
平成28年度 秋期 ITパスポート試験 問18
ストラテジ系ビジネスインダストリ › ビジネスシステム
This question's explanation and your answers so far.
解説
問 18
Incorrectア
Improving the work productivity of sales staff and strengthening the sales department organizational capability is the goal targeted by SFA (Sales Force Automation). SFA supports negotiations, customer information, and sales activities, which is not the purpose of a POS system that handles point-of-sale data at the storefront.
Incorrectイ
Reducing the inventory of component parts and work-in-process is the goal targeted by production management (JIT [Just-In-Time], the kanban method, MRP, and so on). Its scope is parts and work-in-process inventory in the manufacturing process, which differs from the purpose of a POS system that handles sales data at the retail storefront.
Incorrectウ
Optimizing the series of processes from procurement through manufacturing, distribution, and sales is the goal targeted by SCM (Supply Chain Management). SCM optimizes across the entire supply network, which a POS system alone, confined to a store point-of-sale data, cannot achieve.
- エ
正解 A POS (Point of Sale) system is a mechanism that collects, accumulates, and manages the sales data at the moment each item is sold at a retail store register (per-item sales amount, quantity, time of day, and so on). This lets each store identify its fast-selling and slow-selling items and improve its product assortment; furthermore, automatic ordering and inventory management based on actual sales data make ordering and inventory-management operations more efficient. Therefore, choice エ, which cites improving the product assortment at each store and increasing the efficiency of ordering and inventory management operations, is the correct management objective achievable by building a POS system.
ここがポイント
- POS (Point of Sale) system = collects and manages per-item data at the point of sale, and through single-item management enables identifying fast- and slow-selling items, improving product assortment, and streamlining ordering and inventory management.
- Distinguish similar information systems by their purpose: SFA = supporting sales activities, SCM = overall optimization of the supply network from procurement to sales, production management (JIT/MRP) = reducing parts and work-in-process inventory.
用語