問26
頻出度★★★
会社を組織的に運営するためのルールのうち, 職務分掌を説明したものはどれか。
平成28年度 春期 ITパスポート試験 問26
ストラテジ系企業活動 › 経営・組織論
This question's explanation and your answers so far.
解説
問 26
Incorrectア
‘A rule that defines the basic management organization and the job/position structure of the company’ describes organization rules, which define the framework of the whole organization (the makeup of departments and sections and the chain of command). It sets the skeleton of the organization and differs from the division of duties, which defines in detail the job content, responsibilities, and authority of each individual department.
- イ
正解 The division of duties (job demarcation) refers to a set of rules that clearly define, for each department and each position within a company, what they are responsible for (the content of the duties), together with the scope of the accompanying responsibilities and authority. By drawing clear lines about who is responsible for which work and within what authority they may judge and act, it prevents overlapping work and ambiguity of responsibility. Choice イ, ‘A rule that defines the content of each department's duties as well as their responsibilities and authority,’ states this very definition of the division of duties, so it is the correct answer.
Incorrectウ
‘A rule that defines employment-related matters such as employees' working conditions’ describes work regulations (employment rules), which define rules of how people work, such as working hours, holidays, wages, and codes of conduct. It deals with employees' working conditions, not the division of duties that defines each department's duties, responsibilities, and authority.
Incorrectエ
‘A rule that defines acting correctly in light of laws, various regulations, and social norms’ describes compliance (obeying laws) or a code of conduct. It concerns a manner of behaving such as ethics and law-abidance, and its purpose differs from the division of duties, which allocates duties, responsibilities, and authority among departments.
ここがポイント
- The definition of the division of duties = a set of rules that clearly defines the ‘content of duties,’ ‘responsibilities,’ and ‘authority’ of each department and each position.
- Distinguishing it from similar internal company rules = grasp the difference from organization rules that define the organizational framework, work regulations (employment rules) that define working conditions, and compliance that defines obeying laws.
用語