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平成28年度 春期 ITパスポート試験 問34

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問34
頻出度★★★

次の特徴をもつ組織形態として, 適切なものはどれか。 ・組織の構成員が, お互い対等な関係にあり, 自律性を有している。 ・企業, 部門の壁を乗り越えて編成されることもある。

出典 平成28年度 春期 ITパスポート試験 問34
解説

問 34

  • Incorrectア

    Outsourcing is a management technique of entrusting part of a company’s own operations to an outside specialist provider; it is not an organizational form itself. The relationship between the outsourcing party and the contractor is less one of equality and autonomy than a contractual one between a client and a supplier, which does not match the characteristics in the question.

  • Incorrectイ

    A task force is a small special team formed temporarily to solve a specific issue; it is usually set up inside a single organization or company and is disbanded once its goal is achieved. Its members work on a specific issue under a leader and it usually does not cross company boundaries, so it differs from the network organization's characteristics of equality, autonomy, and crossing the boundaries of companies and departments.

  • ウ

    正解 The correct answer is “ウ Network organization.” A network organization is an organizational form in which independent individuals or organizations connect not through a hierarchical relationship but on an equal and autonomous footing, cooperating as needed. The two characteristics given in the question—that the members are equal to one another and have autonomy, and that it may be formed by crossing the boundaries of companies and departments—are exactly the definition of a network organization itself. Its greatest feature is that it is not bound by a fixed chain of command and flexibly connects across the boundaries of organizations and companies; among the choices, only a network organization satisfies both conditions at the same time.

  • Incorrectエ

    A matrix organization is an organizational form that combines two chains of command—such as by function and by product (or by project)—in a grid, so that members have multiple superiors. Rather than being equal and autonomous, members are placed under a dual chain of command, and it is basically formed within a single company, so it does not fit the question.

ここがポイント
  • Network organization = an organizational form in which independent and autonomous individuals or organizations, on an equal footing, flexibly cooperate across the boundaries of companies and departments.
  • Distinguishing similar terms: outsourcing (a technique of entrusting work to outside parties) / task force (a temporary special team) / matrix organization (a grid structure with two chains of command).
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