問45
頻出度★★★
あるシステム開発において, プログラム作成から結合テストまでを外部のベンダに委託することにした。ベンダに対して, 毎週の定例会議で, 進捗と品質の状況, 及びそれらに影響する問題があれば, その対策内容を全て報告することを条件として契約した。ベンダが契約条件に従っていることを確認するための活動として, 適切なものはどれか。
平成29年度 秋期 ITパスポート試験 問45
マネジメント系プロジェクトマネジメント › プロジェクトマネジメント
This question's explanation and your answers so far.
解説
問 45
Incorrectア
This choice limits the confirmation target only to problems “whose countermeasures are not yet complete.” But the contract requires reporting “all” countermeasures for problems, so completed countermeasures must also be confirmed for it to count as confirming contract compliance. Narrowing the target to only the incomplete items is insufficient in scope, so it is inappropriate.
Incorrectイ
This choice says to confirm the problems and their countermeasures in the “report at delivery time.” However, the contract condition is a report at the “weekly regular meeting.” The timing of confirmation conflicts with the contract, and it also fails to serve the purpose of the regular report—grasping progress and quality every week—so it is inappropriate.
- ウ
正解 The contract condition is that “at the weekly regular meeting, the vendor reports the status of progress and quality, and if there are problems affecting them, reports all of the corresponding countermeasures.” The activity for confirming whether the vendor complies with this condition only needs to check against exactly what the contract states, at the timing it states. That is, in the regular meeting's report, confirm two points: (1) the status of progress and quality; and (2) all countermeasure content for the problems that have arisen. Choice ウ states exactly these two points, and its correspondence with the contract condition is a complete match, so it is appropriate.
Incorrectエ
This choice requests reporting the status of progress and quality “at the completion of each process, such as programming.” But the contract stipulates reporting at the weekly regular meeting, so the frequency and timing of the report differ from the contract. Moreover, this choice does not touch on confirming the countermeasure content for problems, so as a means of confirming the contract condition it is also off in scope, hence inappropriate.
ここがポイント
- Confirming compliance with an outsourcing contract (work entrusted to an external vendor) should faithfully check against the “report content, timing, and scope” explicitly stated in the contract, without arbitrarily narrowing the target or shifting the reporting timing.
- Project Communications Management: periodic reporting of progress, quality, and problem response (countermeasure content) through the regular meeting is the fundamental means of managing and monitoring progress and quality.
用語