問36
頻出度★☆☆
情報システムに関するファシリティマネジメントの目的として, 適切なものはどれか。
平成29年度 春期 ITパスポート試験 問36
マネジメント系サービスマネジメント › ファシリティマネジメント
This question's explanation and your answers so far.
解説
問 36
Incorrectア
“Optimizing the cost of IT services” is a purpose handled by IT service management (ITSM/ITIL) or cost management, not the purpose of facility management, which targets the upkeep of facilities and the environment.
Incorrectイ
“Ensuring business continuity of the enterprise in the event of a disaster or similar situation” is a purpose borne by business continuity planning (BCP) or business continuity management (BCM), which differs from the original purpose of facility management.
Incorrectウ
“Ensuring appropriate security for information assets” is a purpose handled by information security management (ISMS), not the purpose of facility management, which aims to maintain facilities and the environment.
- エ
正解 Facility management is the activity of treating the facilities and environment that support business operations — such as buildings, power supply equipment, air conditioning, earthquake resistance, and workspaces — as management resources, and comprehensively maintaining, managing, and optimizing them. In the field of information systems, its targets are the “facilities and environment related to information processing,” such as the power, air conditioning, and installation space needed to keep servers and network devices running stably. Therefore, what most accurately expresses its purpose is “comprehensive maintenance of facilities and the environment related to information processing,” so エ is the correct answer.
ここがポイント
- Facility management is the activity of comprehensively maintaining, managing, and optimizing facilities — such as buildings, power, air conditioning, equipment, and the working environment — as management resources.
- Distinguish similar management terms: cost optimization = IT service management, business continuity = BCP, information asset security = information security management.