問45
頻出度★★★
プロジェクト管理の手法を適用するケースとして, 最も適切なものはどれか。
平成29年度 春期 ITパスポート試験 問45
マネジメント系プロジェクトマネジメント › プロジェクトマネジメント
This question's explanation and your answers so far.
解説
問 45
Incorrectア
The “routine, ongoing operation” of a computer system is a continuous, repetitive day-to-day operational task with no end. It does not satisfy conditions such as being time-limited (a clear ending) or having a unique deliverable, so it is the object of operations management (service management) rather than a project, and is not a case for applying project management techniques.
Incorrectイ
Deciding the “basis for setting fees” when outsourcing is a matter of contracting, procurement, or estimation (cost calculation); it is not something to which project management—planning and controlling in order to achieve a time-limited goal—applies. A fee basis is not a problem that project management techniques themselves solve.
Incorrectウ
“Structuring the job hierarchy (organizational positions and chain of command) of a system development department” is the design and organization of a permanent organization, belonging to the domain of organization theory and human resources. It is not a time-limited activity aimed at a specific goal, so it is not a case for applying project management techniques.
- エ
正解 A project is “a time-limited activity that has a clear start and end and its own goal (deliverable),” and project management is a technique for planning and controlling resources, schedule, quality, and so on in order to achieve that goal. Choice エ, “forming a team to build a system,” is an activity in which members are organized within a deadline toward the clear goal of completing the system, and it fully satisfies the project characteristics of being time-limited, goal-oriented, and team-based. Therefore it is the most appropriate case for applying project management techniques.
ここがポイント
- Definition of a project: an activity that has a clear start and end (time-limited) and aims to achieve a unique deliverable or goal. Distinguish it from routine, repetitive operational work.
- Project management is a technique of forming a team toward achieving a goal and planning and controlling schedule, cost, quality, resources, and so on. Routine operation, organizational design, and fee calculation are outside its scope.
用語