問19
頻出度★★★
RPA (Robotic Process Automation) に関する記述として, 最も適切なものはどれか。
平成31年度 春期 ITパスポート試験 問19
ストラテジ系システム戦略 › 業務プロセス
This question's explanation and your answers so far.
解説
問 19
- ア
正解 RPA (Robotic Process Automation) is a mechanism in which software-based robots (software robots) take over the routine, repetitive clerical work (data entry, transcription, form preparation, matching, and so on) that white-collar workers used to do by hand, thereby achieving automation and improved efficiency. Choice ア states that software-based robots take over routine white-collar clerical work, which matches the very definition of RPA, so it is correct.
Incorrectイ
The statement that users of a system proactively carry out system management and operation to improve IT literacy and reduce dependence on system vendors is a description of EUC (End User Computing), not RPA.
Incorrectウ
The statement that hardware robots are used for tasks such as assembly and transport to automate a factory's production activities is a description of FA (Factory Automation) using industrial robots. What RPA handles is clerical processing on software, not physical hardware robots.
Incorrectエ
The statement that part of a company's operations is outsourced to an external organization to concentrate resources and optimize costs is a description of outsourcing (BPO), not RPA.
ここがポイント
- RPA = automating and improving the efficiency of routine white-collar clerical work via software robots (its target is clerical processing on software).
- Distinguish easily confused concepts: it is different from EUC (user-led operation), industrial robots / FA (hardware-based production automation), and outsourcing / BPO (external delegation of operations).
用語