問30
頻出度★★☆
デザイン思考の例として, 最も適切なものはどれか。
令和元年度 秋期 ITパスポート試験 問30
This question's explanation and your answers so far.
解説
問 30
Incorrectア
This is the task of adjusting a homepage's appearance with a style sheet (CSS); it is merely one technique of visual design for web pages. It is not an ideation process that starts from the user's essential needs, and has nothing to do with design thinking.
- イ
正解 Design thinking is a human-centered ideation method that applies the thinking process designers use: it always places the user at the center when framing a problem, and starts from the user's essential needs (including latent needs that the users themselves cannot clearly put into words), iterating through empathy, problem definition, ideation, prototyping, and testing to create products or services. Choice イ says that the center of the approach is always the user of the product or service and that the product or service is designed based on the user's essential needs, which matches this feature of being user-centered and starting from essential needs, so it is the most appropriate.
Incorrectウ
This describes rebuilding business processes from the ground up to speed up and improve the efficiency of operations, which is the idea of BPR (Business Process Reengineering). Its target of improvement is the business process, so it differs from design thinking, a user-centered ideation method, in both purpose and target.
Incorrectエ
This describes viewing the entire information system as a collection of objects that bundle together data and procedures, which is the idea of object orientation (design and analysis). It is a method for modeling system structure, a concept distinct from design thinking, which starts from the user's needs.
ここがポイント
- Design thinking is user-(human-)centered; it is an ideation method that starts from the user's essential and latent needs and iterates through empathy → problem definition → ideation → prototyping → testing.
- Distinguishing it from confusingly similar terms: BPR = radical redesign of business processes; object orientation = design at the level of objects that bundle data and procedures; CSS = definition of the appearance of the web.
用語