令和3年度 ITパスポート試験問11

This question's explanation and your answers so far.

問11

頻出度★★★

RPA (Robotic Process Automation) の特徴として, 最も適切なものはどれか。

出典　令和3年度 ITパスポート試験問11

解説

問 11

Incorrectア
“Non-routine work in a factory (small-lot trial production of new parts)” is a physical manufacturing process and does not fit RPA, which targets clerical work on a PC.
Incorrectイ
“Routine work in a factory (mass production of parts of the same design)” belongs to the domain of industrial robots or FA (Factory Automation), not the software-operation work on a PC that RPA handles.
Incorrectウ
Non-routine work that involves judgment, such as “selecting the processing to execute according to the situation,” is an area RPA is not good at, since RPA runs according to predetermined steps. RPA is meant for routine work, so this choice is incorrect.
エ
正解 RPA (Robotic Process Automation) is a technology that automates routine, repetitive clerical work performed on a PC by having a software robot memorize the operation steps. Repetitive tasks with clear procedures and no judgment involved, such as “entering and updating order data,” are exactly what RPA handles best, so choice エ is the most appropriate.

ここがポイント

RPA is a technology that uses software robots to automate routine, repetitive clerical work performed on a PC (data entry, transcription, updating, etc.).
Its targets are “software operations on a PC” that are also “routine tasks with fixed procedures.” Physical work in a factory and non-routine tasks requiring situational judgment are out of scope.

用語

解答問11エ