問34
頻出度★★☆
SCM の導入による業務改善の事例として, 最も適切なものはどれか。
令和3年度 ITパスポート試験 問34
ストラテジ系経営戦略マネジメント › 経営管理システム
This question's explanation and your answers so far.
解説
問 34
Incorrectア
Making products purchasable over the Internet to expand sales channels is an example of e-commerce (EC) or online sales. It is about increasing the company's own sales means, which differs from SCM, which optimizes the entire supply chain through information sharing.
Incorrectイ
Managing sales information and sales know-how in a database and sharing it within the sales department is an example of SFA (Sales Force Automation) or knowledge management. It improves the efficiency of in-house sales activities and is not SCM, which handles the supply chain from procurement to sales.
- ウ
正解 SCM (Supply Chain Management) is a mechanism that optimizes the entire supply chain—from material procurement through production, logistics, and sales—by sharing information among companies. Option ウ describes a case where sales information is transmitted to the manufacturer over a network so that the manufacturer can produce and supply products in a timely manner based on that demand information; this is exactly the typical SCM that links the sales-to-manufacturing chain through information sharing. Because it curbs excess inventory and stockouts and raises the efficiency of the whole supply chain, it is the most appropriate example of business improvement achieved by introducing SCM.
Incorrectエ
Collecting retail stores' sales data on the head office server and analyzing sales trends by age group and gender is an example of POS data analysis or data mining. It only goes as far as analyzing sales data, and its purpose differs from SCM, which optimizes supply coordination with the manufacturer.
ここがポイント
- SCM is a mechanism that shares information among companies across the procurement, production, logistics, and sales supply chain, aiming for overall optimization (inventory reduction and timely supply).
- Do not confuse SCM with EC (sales channel expansion), SFA/knowledge sharing (sales support), or POS analysis (sales trend analysis); distinguish them by each system's purpose.
用語