A社がB社にシステム開発を発注し,システム開発プロジェクトを開始した。プロジェクトの関係者①~④のうち,プロジェクトのステークホルダとなるものだけを全て挙げたものはどれか。 ① A社の経営者 ② A社の利用部門 ③ B社のプロジェクトマネージャ ④ B社を技術支援する協力会社
令和4年度 ITパスポート試験 問52
This question's explanation and your answers so far.
問 52
Incorrectア
Lists only ①, ②, ④, excluding ③ Company B's project manager. The PM who oversees the project is precisely a central stakeholder, so leaving them out is incorrect.
- イ
正解 A stakeholder is any individual or organization that has an interest in the project's objectives, progress, and outcomes, or that exerts or is affected by them. All of ① through ④ in the question fall under this definition. ① Company A's management, as the ordering party, has a stake in the investment decision and the outcome; ② Company A's user department is the beneficiary that actually uses the completed system; ③ Company B's project manager is the party overseeing the development; and ④ the partner company providing technical support to Company B is also a party involved in the development work. Therefore it is not just some of those involved, but all of ①, ②, ③, ④ that are stakeholders, and option イ (①, ②, ③, ④), which lists every one of them without omission, is the correct answer.
Incorrectウ
Lists only ②, ③, ④, excluding ① Company A's management. The management on the ordering side bears responsibility for and an interest in the investment and the outcome, making them an important stakeholder that cannot be left out.
Incorrectエ
Lists only ②, ④, excluding ① Company A's management and ③ Company B's project manager. Limiting stakeholders to the users and the external partner company is too narrow; it is incorrect because it omits the ordering side's management and the person overseeing the development.
- A stakeholder is any individual or organization that has an interest in the project's success or failure, or that mutually influences it. The key point is that it broadly includes the client, the user department, the developers, the PM, and the partner company.
- Remember that stakeholders are not only the people who actually do the development, but also the side that uses the deliverables, the management that makes the investment decision, and external partner companies.