問5
頻出度★★★
企業でのRPA の活用方法として, 最も適切なものはどれか。
令和5年度 ITパスポート試験 問5
ストラテジ系システム戦略 › 業務プロセス
This question's explanation and your answers so far.
解説
問 5
Incorrectア
Strategic management decisions such as adopting an M&A are non-routine, high-level tasks involving situational judgment and negotiation, and cannot be replaced by RPA, which only automatically executes fixed procedures. This is a domain handled by executives.
Incorrectイ
Providing services tailored to individual preferences (such as recommendations) is processing that analyzes customer data to estimate the optimal content, and belongs to the domain of AI and data analysis. It differs from the use of RPA, which handles the automation of routine tasks.
Incorrectウ
Extracting regularities from large volumes of behavioral data belongs to the domain of data mining and machine learning. It is analytical processing that discovers insights from data, and is not the original role of RPA, which automates routine tasks with fixed procedures.
- エ
正解 RPA (Robotic Process Automation) is a mechanism that lets software robots take over and automate the routine, repetitive tasks people perform on a computer. Its strongest area of use is improving the efficiency of clerical work with fixed procedures, such as data entry, form preparation, and copying data between systems; choice エ, “Improving the efficiency of routine clerical processing,” is exactly this intended use. Therefore エ is the most appropriate.
ここがポイント
- RPA is a technology that uses software robots to automate the routine, repetitive tasks with fixed procedures that people perform on a computer.
- Distinguish that RPA (automating rule-based routine processing) and AI / data mining (analysis that derives regularities or optimal solutions from data) play different roles.
用語