令和6年度 ITパスポート試験問16

This question's explanation and your answers so far.

問16

頻出度★★★

RPA が適用できる業務として, 最も適切なものはどれか。

出典　令和6年度 ITパスポート試験問16

解説

問 16

Incorrectア
A task that automatically improves a program requires advanced judgment to search for and generate optimal code, and belongs to the field of AI or software development. It is not a target for RPA, which takes over routine PC clerical work.
イ
正解 RPA (Robotic Process Automation) is a technology that lets software robots take over the routine, rule-based clerical work that people repeatedly perform on a PC. The task in choice イ, creating reimbursement slips from transit segment information and receipt data, has fixed input data, clear processing steps (rules), and is repetitive work that requires no judgment, so it is exactly the typical target that RPA is best suited to. Therefore the correct answer is イ.
Incorrectウ
The task of manufacturing frozen food with industrial robots is FA (Factory Automation), which drives a physical production line. RPA is, after all, a technology that automates routine software processing on a PC, so physical robots that process material objects are out of scope.
Incorrectエ
The task of finding new rules from massive purchase data falls under data mining or big-data analysis, an analytical process that explores unknown regularities. It differs in nature from RPA, which takes over routine clerical work with fixed procedures.

ここがポイント

RPA is a technology in which software robots automate routine, rule-based, judgment-free white-collar clerical work on a PC.
Distinguish it from FA (industrial robots) responsible for physical manufacturing and from data mining / AI that searches for unknown rules; their application areas differ.

用語

解答問16イ