プロジェクトに該当する事例として,適切なものだけを全て挙げたものはどれか。 a 会社合併に伴う新組織への移行 b 社内システムの問合せや不具合を受け付けるサービスデスクの運用 c 新規の経理システム導入に向けたプログラム開発 d 毎年度末に実施する会計処理
令和6年度 ITパスポート試験 問36
This question's explanation and your answers so far.
問 36
- ア
正解 A project is a temporary, one-time activity with a clear start and end, carried out to produce a unique deliverable or service. Case a, “Transition to a new organization accompanying a company merger”, is a temporary effort specific to that merger and done only once, so it qualifies as a project. Case c, “Program development for introducing a new accounting system”, is likewise a temporary development activity aimed at the clear goal of introduction, so it too qualifies as a project. Therefore the option that lists exactly the qualifying cases with nothing missing or extra is “a, c”, and the correct answer is ア.
Incorrectイ
Case b, “Operation of a service desk”, is a routine, ongoing day-to-day operation (operations work), not a temporary, one-time project. Case c is a project, but this option is wrong because it also includes b.
Incorrectウ
Both case b, “Operation of a service desk”, and case d, “Accounting processing performed at the end of every fiscal year”, are continuous, repetitive routine operations and are not projects. This option includes none of the cases that qualify as a project, so it is wrong.
Incorrectエ
It is correct that case c qualifies as a project, but case a, “Transition to a new organization accompanying a company merger”, which is likewise a temporary, one-time effort, is missing, so this option fails the condition of listing all and only the qualifying cases, making it wrong.
- Definition of a project: a temporary, one-time activity with a clear start and end, carried out to produce a unique result. Continuous, repetitive routine operations (operations or routine work) are not projects.
- For a question asking for “all and only the appropriate items”, you must judge on two fronts: do not omit any qualifying item, and do not include any non-qualifying item.