問24
頻出度★★★
RPAに関する記述として, 最も適切なものはどれか。
令和7年度 ITパスポート試験 問24
ストラテジ系システム戦略 › 業務プロセス
This question's explanation and your answers so far.
解説
問 24
Incorrectア
“Outsourcing part of a company’s operations to an external organization to concentrate its own resources on important areas and achieve cost optimization and higher efficiency” describes outsourcing (external commissioning), not RPA. RPA is not outsourcing; it differs in that it automates in-house routine tasks with software.
Incorrectイ
“Using hardware robots for assembly, conveyance, and the like to automate a factory’s production activities” describes FA (factory automation) or industrial robots. What RPA targets is not physical manufacturing work but software processing on a PC (clerical tasks), and what it uses is not physical robots but software robots.
Incorrectウ
“Having system users proactively perform system administration and operation to improve their IT literacy and reduce dependence on the system vendor” describes EUC (End User Computing). It is an approach in which users themselves take on operation, a different concept from RPA, which refers to automating clerical tasks with software robots.
- エ
正解 The correct answer is “エ”. RPA (Robotic Process Automation) is a mechanism that has software robots take over the routine clerical tasks on a PC that people used to do by hand, thereby achieving automation and improved efficiency. Its main targets are white-collar tasks with clear rules and a lot of repetition, such as data entry and transcription, report creation, and copy-and-paste across multiple systems. Choice エ states “by having software robots take over white-collar workers’ routine clerical tasks, it pursues automation and improved efficiency,” which is the very definition of RPA, so it is the most appropriate.
ここがポイント
- RPA is a technology that automates and streamlines white-collar routine clerical tasks with “software robots,” targeting repetitive work on a PC (entry, transcription, report processing, etc.).
- The key point is distinguishing it from confusingly similar concepts: outsourcing (external commissioning), FA and industrial robots (manufacturing automation with physical robots), and EUC (users operating systems themselves) are all different from RPA.
用語