問50
頻出度★★★
チャットボットの説明として, 最も適切なものはどれか。
令和7年度 ITパスポート試験 問50
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This question's explanation and your answers so far.
解説
問 50
- ア
正解 A chatbot is a word formed by combining “chat” (conversation) and “bot” (robot, i.e., an automated processing program). It refers to a conversational mechanism in which software automatically responds in real time to questions or messages from users. It is used for things like automated responses at inquiry desks and website support. Choice ア, “a mechanism in which software automatically responds to questions in real time,” is exactly this description, so the correct answer is ア.
Incorrectイ
A mechanism in which devices and control units equipped with sensors connect directly to the internet and exchange information with one another describes IoT (Internet of Things). This is a different concept from a chatbot, which is a conversational program.
Incorrectウ
A mechanical mechanism that performs tasks such as carrying goods on behalf of humans describes a physically operating robot (e.g., an industrial robot or transport robot). A chatbot is a software-based conversational mechanism and does not perform mechanical tasks.
Incorrectエ
A mechanism in which software automatically performs rule-based, routine operations on behalf of humans describes RPA (Robotic Process Automation). RPA aims to automate routine work, which differs in purpose and role from a chatbot that provides automated responses through conversation with users.
ここがポイント
- A chatbot combines “chat” (conversation) and “bot” (an automated processing program); it is a conversational mechanism in which software responds automatically in real time to users’ questions.
- Distinguish similar automation terms: IoT = sensor devices connected to the network exchanging information; robot = a machine that performs physical tasks; RPA = automation of routine work. The core of a chatbot is “automated response through conversation.”
用語