Learn in the textbookGoal Setting and Evaluation Metrics for Business Strategy
DefinitionA KPI (Key Performance Indicator, 重要業績評価指標) is a metric that measures how far the activities toward a goal have progressed.
ExplanationA KPI captures, as numbers, the activities and conditions that come before the result, and one is set for each CSF. Tracking it week by week or month by month lets you spot delays and act without waiting for the end of the period.
AnalogyLike logging your weekly mileage to check how your training is going toward a target finishing time.
Memory hookP is for Performance: the metric that watches how you are doing day to day, before you reach the goal.