Learn in the textbookGoal Setting and Evaluation Metrics for Business Strategy
DefinitionBSC is the abbreviation formed from the initials of Balanced Scorecard (バランススコアカード) and refers to the same framework.
ExplanationStarting from the company's vision and strategy, a strategic goal is set for each perspective, the deciding factor for success (CSF) is identified for each goal, and each goal is then given a metric, a target value, and concrete actions. In this way an abstract strategy is broken down into actions that front-line teams can work on every day.
Memory hookA "scorecard" is a report card: think of one graded in four columns, not just the financial one.