Learn in the textbookBusiness Modeling and Business Improvement / Automation
DefinitionBPR (business process re-engineering) is a reform approach that redesigns business processes from the ground up without taking current ways of working for granted.
ExplanationThe review covers not only procedures but also how the organization is shaped and how information systems are used. The aim is to raise results such as cost, quality and processing time to levels that partial fixes cannot reach. Tasks that separate departments used to do one after another are sometimes merged into one.
AnalogyRather than adjusting a route map full of transfers one station at a time, it is like laying new track to the destination.
Memory hookRe-engineering is engineering done over again: "re" means again.